Tel: 519-421-4233 ext. 2286



In fulfilling our mission, Woodstock Hospital strives to provide accessible care in a manner that respects dignity and independence of people with disabilities.Woodstock Hospital is committed to providing an accessible and inclusive environment for all patients, employees and visitors. We are committed to meeting the standards outlined in the province's Accessibility for Ontarians with Disabilities Act (AODA). Please see the Commitment Statement ( PDF ) from our President and CEO Perry Lang.

Ongoing initiatives across the organization ensure that our care and services are accessible to people with disabilities. 

Woodstock Hospital is committed to ensuring accessibility. You may find the following information useful when planning your visit to our hospital. Before your visit, please check if there are any Temporary Disruptions so that you may plan your visit appropriately. 


Wheelchairs are available in our main lobby, Emergency Department and Athlone entrance.

For assistance, please speak with a volunteer at the entrance or speak with Switchboard by dialing 0 on any hospital telephone.


Service Animals

Woodstock Hospital is committed to welcoming people with disabilities who are accompanied by service animals to the parts of the premises that are open to the public. 

Patients or visitors should carry proof of the service animal’s status in the form of a letter signed by a physician or nurse. While in the hospital, the care and control of the service animal is the responsibility of its owner. In areas where service animals are excluded by law, or if the presence of service animals may adversely affect the health and safety of others, people using service animals are asked to make arrangements for their service animals to be supervised. 

If the animal cannot accompany the person with the disability, staff ensures measures are available for the person to obtain, use and benefit from care and services. 

Patients may wish to discuss bringing service animals to appointments with hospital staff when booking appointments. We can provide information to the patient that may be helpful to him or her when accessing care or services.

Assistive Devices

Woodstock Hospital requests patients bring with them assistive devices they use to carry out everyday activities when accessing care and services. Woodstock Hospital makes reasonable efforts to ensure that patients with disabilities can use their assistive devices while in the organization. 

Assistive devices include (but are not limited to): wheelchairs, motorized scooters, hearing aids, adaptive computer technologies, walkers, crutches, and personal sound amplification devices.

Support People

Woodstock Hospital welcomes support people who accompany patients with disabilities to hospital premises. 

Reasonable efforts will be made to ensure that people with disabilities have access to their support person except where the safety of a person is a risk. 

If the support person cannot accompany the person with the disability, staff ensures measures are available for the person to obtain, use and benefit from care and services.